Privacy Policy
At **mysleeve.co.uk** (“we”, “us” or “our”) we respect your right to privacy. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, make a purchase, sign up to our newsletter or otherwise interact with us. It also describes the rights you have over your personal data under the **UK General Data Protection Regulation (UK GDPR)** and the **Data Protection Act 2018**.
- **Professional advisers**: such as accountants, insurers, lawyers or auditors who provide services to us.
- **Compliance with laws**: if required by law or a valid legal request (such as a court order or subpoena), we may disclose your information.
- **Business transfers**: if we sell or merge our business, your data may be transferred as part of that transaction. We will ensure that your privacy rights continue to be protected.
Some of our service providers are located outside the UK or the European Economic Area (“EEA”), which means your data may be transferred to a country with different privacy laws. When this happens, we ensure that appropriate safeguards are in place (such as standard contractual clauses or an adequacy decision) to protect your personal information.
How long we keep your information
We keep your personal data only as long as necessary for the purposes for which it was collected, including any legal, accounting or reporting requirements. Generally:
- Order and transaction data is kept for **six years** to satisfy tax and accounting rules.
- Account details are retained while your account is active and for a reasonable period thereafter in case of queries or disputes.
- Marketing consent records are retained until you withdraw consent or until we cease sending marketing communications.
- Technical data (e.g. server logs) is kept for a short period for security and troubleshooting before being anonymised or deleted.
When we no longer need your information, we will securely delete or anonymise it.
Your rights
The UK GDPR gives you a number of rights over your personal data【859026115101486†L101-L149】. You may:
Access** – request a copy of the personal data we hold about you.
Rectify** – ask us to correct inaccurate or incomplete data.
Erase** – ask us to delete your personal data where there is no good reason for us to continue processing it.
Restrict processing** – ask us to suspend processing of your data in certain circumstances.
Object** – object to processing based on our legitimate interests or direct marketing.
Portability** – request that we transfer your data to you or another provider in a structured, commonly used, machine‑readable format.
Withdraw consent** – withdraw consent at any time if processing is based on consent.
Object to automated decision‑making and profiling** – request human intervention.
You also have the right to lodge a complaint with the **Information Commissioner’s Office (ICO)**, the UK supervisory authority for data protection. See [ico.org.uk](https://ico.org.uk) for details.
To exercise any of these rights, please contact us using the details below. We may require proof of identity and may charge a reasonable fee if your request is unfounded or excessive. We aim to respond to all legitimate requests within one month.
Security
We are committed to protecting your personal data. We use a range of technical and organisational measures to safeguard information, including:
- Encryption of data in transit and at rest.
- Secure password storage and access controls.
- Regular security monitoring and updates.
- Limiting access to personal data to employees and service providers who need it to perform their duties.
While we take steps to protect your information, no method of transmission or storage is completely secure. We encourage you to take care in protecting your passwords and not to share them with anyone.
Age restrictions
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete it.
Changes to this privacy policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on our website and update the “Last updated” date above. We encourage you to review this policy regularly.
Contact us
If you have any questions about this Privacy Policy or how we use your personal data, or if you wish to exercise your privacy rights, please contact us at:
- Email: privacy@mysleeve.co.uk
- Postal address: Identity Printing. Unit 8.4 Tameside Business Park, Windmill Ln, Denton. M34 3QS
Thank you for taking the time to read our privacy policy.